PreBookmtHow can we help?
Find answers below or send us an email.
How do I book a service?+
Open the PreBookmt app, browse Explore, tap any business, choose a service and date, then pick a time slot. Most bookings confirm instantly.
Can I cancel or reschedule?+
Yes — open the app, go to Bookings, and tap the booking. Cancellation fees may apply per business policy.
How do loyalty points work?+
You earn 1 point per €1 spent at every business. Each business sets its own redemption value — see the Loyalty screen in the app for your balance.
I'm a business owner — how do I list my business?+
Download the app, sign up as a Business Owner, and complete the 4-step onboarding. First 2 months are free.
How do I update my payment method?+
In the PreBookmt app, go to Billing and tap Manage card. You'll be taken to Stripe's secure portal.
How do I delete my account?+
In the app, go to Profile and tap Delete account. This permanently removes your data within 30 days.
Is my data safe?+
Yes — we never sell your data. We use EU-based hosting (Supabase Frankfurt) and comply with GDPR and the Maltese Data Protection Act.